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When a follower comments a keyword on your post or Reel, WilloSend detects it through Meta’s official Graph API and fires a personalized DM straight to their inbox — no manual typing, no missed leads, no delay. It’s the fastest way to move an engaged viewer one step closer to becoming a customer.

How Comment-to-DM Works

1

A follower comments your keyword

You ask your audience to comment a specific word — like LINK, GUIDE, or FREE — in your caption or on-screen text. The moment someone does, WilloSend picks it up in real time.
2

WilloSend detects it via Meta's API

The trigger fires through Meta’s official Graph API — no bots, no scraping. Detection typically happens within seconds of the comment being posted.
3

A personalized DM lands in their inbox

Your pre-written message — complete with your link, offer, or freebie — arrives in the follower’s DM inbox while they’re still actively engaged with your content.
4

You capture the lead hands-free

WilloSend runs 24/7 in the background. Every time zone, every hour of the day — you never miss a lead because you were busy, sleeping, or filming.

Zero Friction

A DM puts your link directly in the follower’s hands while they’re still engaged. “Link in bio” forces them to leave their feed, visit your profile, and hunt through a link tree — losing up to 50% of traffic along the way.

Algorithm Boost

Asking followers to comment a specific word drives real engagement signals. Instagram reads those signals as proof your content is valuable and pushes it further toward the Explore page.

24/7 Sales Engine

You don’t have to be awake to capture leads. WilloSend works around the clock, so the follower who sees your Reel at 2 a.m. gets your link just as fast as one who sees it at noon.

What You Can Deliver

Use Comment-to-DM to send anything you’d normally paste into a reply:

Lead Magnets

Send a PDF guide, template, or cheat sheet the moment someone asks for it — no email sequence needed to get them the first piece of value.

Product & Sales Links

Drop your product page, checkout link, or flash sale URL directly into eager buyers’ inboxes instead of hoping they find it in your bio.

Booking & Discovery Calls

Turn “How do I work with you?” comments into scheduled calls by sending your booking link automatically.

Email List Sign-Ups

Link directly to your opt-in page. Followers who comment convert at a far higher rate than those who have to navigate there themselves.

Set It Up in Under Two Minutes

Before you begin, make sure your Instagram account is set to Business or Creator mode. Personal accounts don’t have access to Meta’s messaging API. Switching is free and takes about two minutes inside the Instagram app.
Head over to the Create an Automation guide for the full walkthrough. The short version:
  1. Connect your Instagram account to WilloSend.
  2. Create a new campaign and select Comment on a Post as the trigger.
  3. Enter your keyword and write your DM message.
  4. Attach the campaign to one or more posts.
  5. Activate — and you’re live.
Mention your keyword prominently in both your caption and your on-screen text for maximum comment volume. The more clearly you tell people what to type, the more comments — and leads — you get.

Frequently Asked Questions

Yes. Once you attach a campaign to a post, WilloSend listens for comments on that post indefinitely — whether it was published today or two years ago. There’s no expiry on your automation.
Absolutely. Create a separate campaign for each post and assign it a unique keyword. One Reel can trigger FREEBIE to send a PDF, while another uses COURSE to send a checkout link. Each campaign is fully independent.
Yes. WilloSend is built exclusively on Meta’s official Graph API — the same infrastructure Instagram recommends for automation. There are no bots, no screen scraping, and no unofficial workarounds. Your account stays fully compliant with Instagram’s terms of service.
No. WilloSend uses flat-rate pricing. You pay a single monthly fee regardless of whether 100 or 100,000 followers comment on your posts. Your bill never grows just because your audience does.